CyberWall Phone app - Privacy
Effective October 25, 2026 · Applies to the CyberWall Phone app for Android and iPhone
Who the app is for
You can only sign in with a setup link or QR code from your employer. There is no public sign-up. The app is not meant for children.
What the app uses on your phone
| Permission | Why |
|---|---|
| Microphone | To carry your voice on phone calls, video calls and meetings. It's used only while a call or meeting is open. |
| Camera | For video calls and meetings, and to take a photo when you choose to send one in a text or chat. It's used only when you start one of those. |
| Contacts | To show the names of callers who are in your phone's contacts, and to let you pick a contact to call or text. Your contacts are read on your phone only. They are not uploaded to CyberWall. |
| Notifications and full-screen calls | To ring and show incoming calls, including on the lock screen, and to alert you to new messages and missed calls. |
| Photos and files | Only the picture or file you choose to send. |
| Bluetooth | To use your headset or car for calls. |
The app does not collect your location, does not show ads and does not track you across other apps or websites.
What is sent to CyberWall and why
- Account details from your employer: name, work email, extension and phone login, to sign you in and connect calls.
- Calls: numbers called and received, times and length, for your recent-calls list and your company's call records. Voicemail and call recordings exist only if your employer turns those features on.
- Messages: company chat messages, business texts (SMS/MMS) and the pictures or files you send, so they can be delivered and shown in your inbox. Business texts are shared with your company's texting inbox.
- Device information: phone model, app version and a push token, so the phone can ring when the app is closed.
- Technical logs: your IP address and connection events, used for security and troubleshooting.
We use this data only to provide the service to you and your employer. We do not sell it or use it for advertising.
Service providers
Data is stored on CyberWall servers in the United States. Providers we use:
- DigitalOcean (hosting)
- Twilio (sending and receiving business texts)
- Google Firebase Cloud Messaging and Apple Push Notification service (waking the app for incoming calls and messages)
Each provider only gets what it needs for its part.
Security
All traffic between the app and CyberWall is encrypted (HTTPS / secure WebSocket). Call audio and video are encrypted in transit. Sign-in details on the phone are kept in the phone's secure key storage.
How long we keep data, and deleting it
Data is kept while your employer's account is active, following their settings. When your employer removes you, the app stops working and your sign-in is removed from the phone.
To delete your data:
- Ask your company's administrator, or
- Email support@cyberwallsecurity.com with your name and company.
We'll confirm with your employer and delete your data unless the law requires us to keep it.
Uninstalling the app removes everything it stored on your phone.
Contact
CyberWall Security LLC · Birmingham, Alabama, USA · support@cyberwallsecurity.com